The Wi-Fi system Orbi builds a strong wireless network and improves your Wi-Fi speed. However, the system sometimes suffers from minor problems. That’s how you can help yourself.
Netgear’s Orbi Wi-Fi system builds a powerful wireless network through a base and one or more satellites. However, if you can’tconnect the Orbi base directly with a DSL modem, but with the help of a modem router, then the Netgear Orbi system sometimes strange.
For example, the ring-shaped LED indicator on the top of the case lights up permanently in magenta. Actually, the LED in this color should only blink if the base in the router mode does not receive a public IP address from the Internet provider or cannot connect to the Internet due to another error.
Another error symptom is that the browser interface of the Orbi base can no longer be reached. By entering the IP address or using the Netgear app, you will only come to the Orbi satellite. Even Ping cannot reach the base.
Despite these abnormalities, the Orbi system continues to work: all devices that use them via a Wi-Ficonnection to the Internet. Also, the data throughput over the radio network remains high. However, the glow of the Orbi LED can disturb. In addition, you can no longer change settings or perform a firmware upgrade because you can no longer access the browser menu of the base. If your Orbi system only shows a permanent glow, but you can still open the browser menu, then you should first perform a firmware update. You do this in the “Advanced” section under “Administration -> Firmware Update”.
If the LED does not go out even after the update, you can give the base a fixed IP address – many Orbi users report that they succeeded with this method. However, this only works fine if the system works in router mode. But, you can instruct the modem to assign the Orbi base always the same IP address. Go to the menu and to “Home Network -> Home Network Overview” and click on “Details” at the entry of the Orbi Basis (RBR50). Then mark “Always assign the same IPv4 address to this network.” However, with the Orbi system in the editorial office, only the best method helped: Reset the base and the satellite to factory settings and set up the entire system again.
To do this, you must press the reset button of the device with a paperclip until the power LED lights up yellow. The reset button is located at the bottom right of the Orbi devices on the back of the case, the power LED to the left.